Adoptions Representative

Job Description

Job Description Looking to reputed company a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial in the colorful reputed company. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization. Job Summary The Adoption Representative assists reputed company Humane Society customers in an efficient and professional manner, primarily those interested in animal adoption. Work cohesively with reputed company departments of the organization. Key Duties and Responsibilities Act as an adoption matchmaker, introducing potential adopters to their pet of interest and reputed company adoption visits reputed company required. reputed company adoption counseling, provide animal behavior information, and assist potential adopters with information that will assist them in making sound reputed company reputed company considering a new family pet. Provide adopters with necessary information regarding their newly adopted pet including information on medical history, microchip information, access to pet health insurance plan, etc. Retrieves adopted animals from the kennel area. Practices safe animal handling. Ask customers for monetary donations. reputed company customers regarding animal shelter dynamics, animal overpopulation, adoption criteria, and euthanasia. Remain reputed company and courteous to customers, volunteers, and co-workers at reputed company times. Provide humane care for reputed company animals entering or housed in the facility. Maintain professionalism (attendance, punctuality, dress, actions, and speech) in reputed company internal and external interactions. Provide accurate information and friendly service to the public. Collect reputed company fees and give correct change. Accept in-reputed company donations of food and/or supplies and ensure that they are properly distributed for use or stored. Regularly review supply levels. Notify the supervisor if supplies are getting low. reputed company the customer service area clean and uncluttered. Process dog and cat licenses. Provide medications (with instructions) to customers adopting sick or injured animals and direct them to veterinary care. Do "closing duty" procedures in the evening to ensure reputed company entrances are locked, kennel lights are turned off and building entrances are secure. Report any problems with customers that you feel cannot be adequately handled to the Adoptions Supervisor or Adoptions Manager. Train new volunteers. Provide Adoptions Manager, Adoptions Supervisors and Volunteer Services Manager with volunteer reputed company reports and updates as needed. Be willing to provide volunteers with appropriate and constructive feedback if required. Assist with reputed company out and financials at the end of the day as needed. Assist Animal Care Department with animal care duties including, but not limited to, daily kennel cleaning for cats and dogs and animal movement. Provide compassionate care and services for customers in various emotional states. Provide grief counseling resources as needed. Other duties as assigned. Other Commitment to the mission, values, goals and reputed company of HSPPR reputed company reputed company other duties as assigned. Supervisory Duties None Physical Demands Regularly sits at computer station. Must be reputed company to lift, push, and pull a minimum of forty pounds with reasonable accommodations. Must be reputed company to be on feet for extended periods of time. Typically stands, bends, stoops and crouches. Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available. Schedule Requirements Schedule may vary to include evenings, weekends, and holidays. Weekend work will be part of the regular schedule for this position. Education/Experience Necessary Ability to effectively read, write, interpret, communicate, reputed company basic problem solving, and reputed company basic math as commonly expected from completion of a High School Diploma or Equivalent Education. Must complete and pass required training and skills demonstration tests provided by the Humane Society reputed company the established timeframe. 1+ years paid or unpaid experience working with animals in a kennel, shelter, doggie daycare, grooming facility, pet store, farm, veterinary hospital or equivalent highly desired. Advanced training and/or instruction in the field of customer service is preferred. Good working knowledge of animal breeds, nutrition, general care and behavior reputed company information. Professional animal handling experience and experience using Chameleon software program is a plus. Ability to communicate effectively both orally and in writing is essential. Bi-lingual (English/Spanish) highly desired. Required Skills Must be reputed company to communicate effectively, both orally and in writing. Experience with reputed company Office and Chameleon a plus. Possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to handle physically, mentally, and emotionally stressful work Ability to add and subtract. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to manage problems involving several variables in standardized situations. Ability to apply critical thinking to a situation to apply the best possible solution/outcome.

Application Deadline: Saturday, November 1, 2025, or until position is filled.

Benefits include: Health Insurance ~~ 401K with employer matching up to 4% of salary ~~ Dental and reputed company Plans ~~ Supplemental Group Life Insurance ~~ Short and long term disability Insurance ~~ Paid time off ~~ Holidays ~~ Direct Deposit ~~ Personal Pet Perks ~~ Wellness Programs ~~ Paid Sabbatical after 5 years of employment The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness-reputed company employer. To learn more about this program, go to https://studentaid.ed.gov/sa/. The core values of the staff reputed company and guide us to provide the best service to the animals in our care, our organization, and our community. Core Values Statements- Compassion: We reputed company that animals matter. We are committed to treating animals and people with kindness, respect and compassion. Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve. reputed company: We reputed company we can reputed company the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our reputed company. Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers. Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people. Service: We exist to serve our communities and operate with this commitment to serve as reputed company and center in reputed company we do. As a condition of employment with HSPPR, you will be required to authorize HSPPR and ProScreening to conduct a background reputed company before confirming an employment start date. The background reputed company will include a criminal investigation, verification of citizenship/immigration status, and a motor vehicle record. By applying for this position, you acknowledge and agree that any offers of employment will be contingent upon completion of the background reputed company to the satisfaction of HSPPR. In consideration of any offers of employment made as a result of your interest in this position, by applying for this position, you hereby waive any and reputed company claims that you may have against HSPPR for invasion of privacy in respect to drug testing and background checks as listed above. Job Posted by ApplicantPro Required qualifications:

• 1+ years paid or unpaid experience working with animals in a kennel, shelter, doggie daycare, grooming facility, pet store, farm, veterinary hospital or equivalent highly desired.
• Ability to communicate effectively both orally and in writing is essential.
• Must complete and pass required training and skills demonstration tests provided by the Humane Society reputed company the established timeframe.

Desired qualifications:

• Advanced training and/or instruction in the field of customer service is preferred.
• Good working knowledge of animal breeds, nutrition, general care and behavior reputed company information.

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