Pre-Licensing Training Agent

Job Description:

• Resolve reputed company consumer issues and advise first level representatives on high level issues.
• Assist policy holders with billing questions and concerns
• Provide support to policy holders with any policy changes requested
• Support policy holders needs by providing recommendations and adjusting as necessary

Requirements:

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Benefits:

• TP offers benefits to you and your family.
• Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental.
• We invest in and prioritize the mental health and well-being of reputed company members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
• We offer benefits and tools to help reputed company members and their families for their financial future.
• This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
• Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company.
• TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

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