Customer Service Representative (100% Remote)

Employer Industry: Financial Services Why Consider This Job Opportunity... • Competitive salary • Opportunity for career advancement and growth within the organization • Work remotely with WFH benefits • Health, Dental, Vision Insurance, Retirement benefits provided • Supportive and collaborative work environment • Chance to make a positive impact on customer satisfaction and experience What To Expect (Job Responsibilities) • Answering/transferring inbound and outbound calls during business hours • Providing support to other departments and mail services • Processing customer service requests, payments, and administrative tasks • Insurance tracking and reporting • Assisting with early-stage collections duties What Is Required (Qualifications) • At least 3 years of customer service experience • High school diploma or GED • Proficient in Microsoft Office • Excellent written and verbal communication skills • Detail-oriented and organized How To Stand Out (Preferred Qualifications) • At least 5 years of customer service experience • Associate or bachelor's degree in business, communications, or social science • Knowledge of the Equipment Loan/Leasing Finance industry • Knowledge of Salesforce • Bilingual Spanish proficiency At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!