Production Assistant (Fully Remote, EST Timezone)

We are a pioneering tech-powered creative agency at the forefront of the creator marketing revolution. We specialize in launching high-impact campaigns for global brands and we've worked with the likes of Nike, L'Oréal, and eBay. Our shift from a media production company to a platform-centered business underscores our enduring commitment to empowering creators worldwide, enabling them to monetize their passions Following our recent successful $10 million Series A funding round, we have launched the Kyra Platform. This innovative dual-purpose platform enables creators to monetize their passions and provides brands a unique marketplace for launching trend-aligned campaigns that maximize ROI. The Kyra Platform is redefining collaboration between brands and TikTok creators. Check out our recent success stories here Salary: $45,000 per annum Reporting to: Campaign Manager Location: This is a fully-remote role - please note that we require candidates in the EST timezone. What you'll be... doing: Field Creator Communications: Act as a liaison between the creators and the production team, ensuring clear and timely communication. Upkeeping Production Bible: Maintain and update the production bible with relevant information, guidelines, and resources. Fielding Tech Issues: Address and troubleshoot any technical issues that may arise during the production process. Asset Management: Ensure all necessary assets are properly uploaded to the designated platform. Feedback Loop: Send feedback to creators after Content Manager (CM) reviews their submissions, ensuring constructive and actionable feedback. Shipping and Inventory Management: Monitor and report shipping status to ensure all required materials are in place for production. Ad Code Management: Manage and distribute ad codes as required for campaigns. Billing and Budget Oversight: Assist in managing billing processes and help maintain the production budget, including inserting creator fees to ensure compliance with budgetary constraints. Daily Reporting: Provide daily production status updates to the Content Manager, enabling them to communicate effectively with the client. Required Skills: • 1 to 3 years of relevant work experience in a similar role. • Proficiency in Asana, with a demonstrated ability to organize and track tasks efficiently. • Strong command of Google Suite for document creation, collaboration, and organization. • Proficiency in TikTok, including knowledge of its functionalities and trends. Additional Qualifications (Preferred): • Familiarity with other project management tools and platforms. • Basic knowledge of video editing or content creation tools. What we'll offer you: Remote working: we operate a fully remote working model - with the option to work from our co-working spaces Flexible working: we trust our team to own their time to balance work and life! 25 days vacation plus public holidays (pro-rated for the duration of the contract) Paid Wellness Leave: if you're unwell we offer up to 4 weeks sick leave at full pay (pro-rated for the duration of the contract) Health Insurance Remote/Online onboarding: you will have regular catch ups with your manager and team during your onboarding (and after) to make sure that you're fully supported in your role Your Development: we will support your professional growth via an annual personal training and development budget Employee Assistance Program to support your personal needs in and out of work A chance to be part of a fun, creative, supportive and diverse team Hiring Process (Remote) • 'Story Swap' with our Creative Producer- so we can learn more about your career journey & you can learn more about us (30 mins.) • Capabilities Interview with our a senior member of the Production team (30 minutes - 1 hour) Support • If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy Apply Job!