Call Center Customer Service Representative

CornerStone Staffing is hiring qualified professionals for a Call Center Customer Service Representative role from home in the Dallas-Fort Worth area... Seeking a long-term opportunity? Apply now! Job Title: Call Center - Customer Service Representative Location: Work From Home - MUST LIVE IN DALLAS-FORT WORTH Pay: $15.00/hr. (Pay Differential: $16 for Bilingual Spanish/English) Schedule: Monday-Friday, 8am-4:30pm ( MUST BE OPEN TO WORK OVERTIME AS NEEDED ) Responsibilities: • Handle a high volume of outbound calls efficiently and professionally • Read scripts verbatim and record responses accurately • Manage and resolve customer inquiries and issues in a timely manner • Maintain detailed and accurate records of customer interactions and transactions • Code responses and update customer information in the system • Ensure high-quality service and adherence to company policies during every call • Adapt to changes in call volume and workflow to meet organizational needs • Provide exceptional customer service while maintaining a positive and professional demeanor Requirements: • High School Diploma/GED • 3+ years of Customer Service experience • 2+ years Call Center experience • Bilingual Candidates MUST BE fluent in Spanish & English • Must be able to type 35wpm • MUST HAVE: Reliable Internet Service (Speed Test Conducted) • MUST HAVE: Designated work area free from distractions Application Process Includes: • Background check • Drug Screen • Script Test • Clerical Testing To Apply for this Job: Click the Apply Online button, then: • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job. • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application. Job #: 146851 #ZIP Apply Job!