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Experienced Customer Service Rep - Remote $18/hr

Remote, USA Full-time Posted 2026-06-17

A Tacoma based Financial Retirement Benefits company is looking for a tech savvy Participant Services Associate. Will be trained on proprietary software. This is a remote position but must be able to travel to the office as needed for walk in appointments. Room to grow into other roles as you learn the industry... Location: University Place, WA Position Type: Temp to Hire Pay: $18/hr Schedule: 8:00am-5:00pm Monday thru Friday Job Duties: • Answer inbound participant calls. • Assist participants with basic login assistance and website navigation. • Identify calls needing additional support and handoff to main service team. • 1-2 years customer service experience. • Great verbal communication skills. Ways to Apply: • Apply Here! • Call to schedule an interview 253-475-6855 • Email your resume to [email protected] • Walk in Monday-Thursday between 9AM - 2:00pm

Benefits

Available to Eligible Express Associates: • Medical Plan • Dental Plan • Sick leave • Holiday Pay (6 Days Observed) • 401(k) Retirement Savings Plan • Vision/Eyewear Plan • Life Insurance • Prescription Drug Reimbursement • Short-Term Disability Apply Job!

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