Entry Level Remote Customer Service Representative (Saskatchewan)

Employer Industry: Business Process Outsourcing (BPO) Why Consider This Job Opportunity... • Competitive starting compensation commensurate with experience, with regular reviews and raises based on tenure and performance • Earn paid time off, paid holidays, and paid training opportunities • Regular incentives including monetary rewards and prizes such as electronics and trips • Medical, Dental, and Vision Coverage options available after 90 days of employment • Opportunity for career advancement within a fun and engaging work environment • Casual dress code that promotes a comfortable workplace atmosphere What To Expect (Job Responsibilities) • Listen to customers, understand their needs, and resolve customer issues effectively • Utilize systems and technology for account management tasks • Identify sales opportunities and apply sales skills to enhance customer experiences • Explain and position products and processes to customers • Appropriately escalate customer dissatisfaction to the managerial team What Is Required (Qualifications) • Must be 18 years of age or older • High school diploma or equivalent • Excellent organizational, written, and oral communication skills • Ability to type swiftly and accurately (20+ words per minute) • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) How To Stand Out (Preferred Qualifications) • Knowledge of Windows operating system • Strong aptitude for conflict resolution, problem-solving, and negotiation • Ability to thrive in a fast-paced environment with frequent changes • Excellent interpersonal skills and the ability to build relationships with teams and customers #BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!