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Associate Director, Operating Model

Remote, USA Full-time Posted 2026-06-16

Associate Director, Operating Model Department: Services Employment Type: Permanent Location: Remote, United States Description The RoleWe are looking for an Associate Director to join our US practice, to lead medium size projects or lead major strands on some of our larger projects. An Associate Director within our operating model team would have relevant experience of operating model and organisational design will be highly beneficial. Our operating model team support clients who are undergoing significant change, helping to re-evaluate and enhance real estate functions and improve internal reputation. In such a role, you will be expected to work independently and will be managing and coaching more junior team members and reporting directly to clients at a senior level. In addition, our Associate Directors actively contribute to our thriving business' life and culture as well as lead on business development areas. What will you be doing? • Lead in the development of operating models, organisation design and associated supporting activities such as developing governance models, role profiles and value chains • Recognise the need for change management and use the right skills and tools to ensure the smooth implementation of transformation in a client environment • Lead medium sized engagements or large workstreams within engagements • Manage an Incendium team, coach junior members and manage client resources as part of projects • Support business development activities for the Operating Model practice area and the wider team, including the development of strategies and supporting the management of key client relationships Who are we looking for? • Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow • Process design • Business case development • Strategy development • Change management • Project management • Communication planning • Professional qualifications are not mandatory but will be viewed favourably if relevant What's in it for you? • Competitive pay scales reviewed annually • Discretionary annual company bonus • Private healthcare and life cover • Unlimited Holidays • A focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy • Bespoke training programmes and our bespoke 'Instant Learning' portal • Reward Gateway (discounts!) • Wellbeing Centre • Global Employee Assistance Programme • Brilliant colleague recognition scheme, with quarterly and annual 'Let's Celebrate' awards (with great prizes!) • Generous referral scheme • Laptop / tech provided • Early finish on a Friday! At Incendium / The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. We use AI to help us assess applications fairly and objectively. Apply Job!

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