Product Operations Lead - Payments and Commerce

About the position The Product Operations Lead for Payments and Commerce at Netflix will oversee a portfolio of projects within the payments product domain, partnering with cross-functional leadership to ensure successful delivery of objectives. This role involves managing annual planning, roadmap management, and project tracking while serving as an end-to-end Program Manager for strategic Commerce initiatives. The position is based in Los Gatos, California, with a hybrid work model available for remote candidates on the West Coast. Responsibilities • Partner closely with Product Management and cross-functional leaders to successfully deliver on objectives of the product domain. , • Lead all operational activities in close coordination with the Product Management Lead. , • Conduct portfolio management activities across a variety of cross-functional projects. , • Lead project and OKR tracking discussions and create related artifacts. , • Help facilitate cross-functional collaboration and communication across the product domain by designing and facilitating an operating rhythm of meetings and reporting. , • Develop and implement the operating framework for the product domain including establishing the proper meeting cadence, responsibilities framework, and stakeholder alignment activities. , • Lead process improvement initiatives to maximize efficiency across product development initiatives. , • Serve as an end-to-end Program Manager for some large strategic Commerce initiatives. , • Build and manage projects plans to coordinate activities across a variety of functions. , • Actively manage issues and risks for these programs. , • Regularly communicate status, risks, and issues to a diverse stakeholder group. Requirements • 10+ years of applicable program management experience in a Product organization , • Experience in product development for Commerce workstreams , • Experience overseeing portfolios of projects consisting of 50+ team members , • Experience with a variety of product development processes and methodologies , • Experience standing up new product development and cross-functional processes , • Demonstrated ability to build project plans for complex, cross-functional projects , • Experience with projects involving a balanced mix of Data Science, Engineering, Design, and Customer Insights , • Strong conflict resolution and negotiation skills and the ability to manage in an environment of ambiguity with a diverse range of partners , • Communication skills to clearly articulate your concepts and evangelize on their behalf , • Experience with a variety of project management and product development tools Nice-to-haves • People management experience is a plus Benefits • Health Plans , • Mental Health support , • 401(k) Retirement Plan with employer match , • Stock Option Program , • Disability Programs , • Health Savings and Flexible Spending Accounts , • Family-forming benefits , • Life and Serious Injury Benefits , • Paid leave of absence programs , • 35 days annually for paid time off for full-time hourly employees , • Flexible time off for full-time salaried employees Apply Job!