PAR Collections (Remote)

This is a remote position. PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication. PAR REP FOCUS: • experience with payor portals • experience reading EOB's • experience bringing claims to resolution • Epic experience a plus PRINCIPAL DUTIES AND RESPONSIBILITIES: • Under general supervision, identify and resolve routine outstanding claims. • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. • Assist in the resolution of outstanding payments from past due accounts. • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. • Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed. • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues. • May mentor other staff as applicable. • Assist with various projects as assigned by direct supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally lift and/or move up to 50 pounds. EDUCATION: • High School Diploma required EXPERIENCE AND REQUIRED SKILLS: • 1 - 2 years' related experience. • General computer skills with working knowledge of word processing, spreadsheet, and email applications. • Detail oriented with good analytical and organizational skills. • Good interpersonal skills with the ability to work cohesively within a team environment. • Excellent oral and written communication skills to effectively communicate with customers and all levels of management. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Apply Job!