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Telemarketer - State Farm Agent Team Member

Remote, USA Full-time Posted 2026-06-21

Benefits:

  • Bonus based on performance

ROLE DESCRIPTION: As a Customer Engagement Specialist for Benjamin Villarreal State Farm, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing client relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. RESPONSIBILITIES:

  • Make outbound calls to prospective clients to promote State Farm insurance products and services.
  • Identify and qualify leads for agents by gathering relevant client information.
  • Stay informed about the various insurance products and services offered by State Farm.
  • Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
  • Provide initial information to potential clients and answer basic questions about insurance options.
  • Maintain and update a database of prospects and client interactions.
  • Ensure all communications adhere to State Farm guidelines and compliance standards.
  • Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

  • Previous telemarketing or sales experience, preferably in the insurance industry.
  • Strong communication and persuasion skills; proficiency in using CRM software.
  • Basic understanding of insurance products or a willingness to learn.
  • Ability to handle rejection and remain motivated.
  • Good organizational skills to manage and track multiple leads.
  • Professional and courteous telephone manner.
  • Strong focus on achieving targets and contributing to the agency’s growth.

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