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Customer Service Representative

Remote, USA Full-time Posted 2026-06-17

Customer Service Representative Company: Steve Chafin - Allstate Insurance You are applying to work with one of the best agencies Allstate has to offer! Great leadership, culture, and teamwork. If you have customer service experience, are good on the phone, and are looking for a career with great growth and earning potential, you NEED to apply for this position! Insurance knowledge/license is not required but is a plus. Come work with a fantastic team, and leadership that is dedicated to your success AND your work/life balance! As an Insurance Service Professional, you will help grow our local Allstate agency by engaging with current customers and the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities • Service existing insurance customers with payments, questions • Help protect customers by offering Allstate products that will meet their needs • Serve your local community by helping them prepare for life’s uncertainties • Educate current customers on how to protect their families and assets • Provide a positive customer experience Job Qualifications • No insurance experience required but is a plus • Willing to obtain necessary Property & Casualty License • Confident, motivated individual • Comfortable with using computers and multiple applications • Able to multi-task, follow through and follow-up • Have excellent verbal and written communication skills Benefits • Comprehensive on-the-job training • Continuous learning and development courses, available through Allstate University • Positive work environment, our culture is fun, energetic and engaged • Advancement opportunities • Base salary offered plus bonus opportunities Disclosure: Tactical HR LLC and our client, the employer, are proud to be equal opportunity employers. We are committed to equal employment opportunity regardless of protected status. Each client/agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base + commission and will depend on the agency and your experience. The Service Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. Job Type: Full-time Pay: $42,000.00 - $60,000.00 per year Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Supplemental Pay: • Bonus opportunities Work Location: In person Apply Job!

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