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Project Manager/Sr Project Manager, Office of Continued Care and Outreach

Remote, USA Full-time Posted 2026-06-18

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job • Be part of a dedicated team that supports the work of the Office of Continued Care and Outreach (OCCO) • Contribute to project-related work and other activities across the Office of Continued Care and Outreach (OCCO), ensuring coordination of care and outreach efforts • Develop and deliver engagement activities with key stakeholders and constituents, making a meaningful impact on the organization • Utilize your strong attention to details, organization, and communications skills to drive role effectiveness What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. • Support project-related work and other activities across the Office of Continued Care and Outreach (OCCO), ensuring successful project delivery and stakeholder satisfaction • Coordinate care and outreach efforts, ensuring seamless communication and collaboration among teams • Develop and deliver engagement activities with key stakeholders and constituents, including presentations, reports, and other materials • Collaborate with cross-functional teams to identify and prioritize project needs, develop project plans, and allocate resources • Analyze project data and metrics to inform decision-making and drive process improvements • Communicate project status, progress, and issues to stakeholders • Present summary of efforts of the OCCO to Senior Leadership as required All you'll need for success Minimum Qualifications- Education & Prior Job Experience • Bachelor's degree in a relevant field (e.g., Business, Communications, Project Management) • 4+ years of experience in project management, preferably in an airline or related industry Preferred Qualifications- Education & Prior Job Experience • Master's degree in a relevant field (e.g., Business, Communications, Project Management) • Project management certification • Experience working in a matrixed organization, with multiple stakeholders and priorities • Knowledge of the Air Carriers Family Assistance Act of 1996 and the assurances required within the Code of Federal Regulation Skills, Licenses & Certifications • Strong project management skills, including project planning, coordination, and delivery • Excellent communication and interpersonal skills, including written and verbal communication • Strong analytical and problem-solving skills, including data analysis and interpretation • Ability to work in a fast-paced environment, prioritizing multiple projects and tasks simultaneously • Proficiency in project management tools and software (e.g., Asana, Trello, MS Project) • Strong attention to details, organization, and time management skills • Ability to present to all levels of an organization including C-suite executives What you'll get Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Apply Job!

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