Front Desk Associate

JOB SUMMARY: Join our team at Stretchlab as a Front Desk Agent, where you will play a vital role in providing exceptional customer service and ensuring smooth operations at the front desk. If you are a multilingual individual with a passion for hospitality management and guest relations, this opportunity is perfect for you. RESPONSIBILITIES: - Greet and assist guests in a friendly and professional manner - Handle check-ins and check-outs efficiently - Answer phone calls and inquiries promptly with excellent phone etiquette - Provide information about services, facilities, and memberships - Assist with night audit procedures as needed - Address guest concerns and escalate issues to the appropriate department - Maintain a tidy and organized front desk area - Collaborate with other Stretchlab staff to ensure guest satisfaction - Perform any other duties assigned by the management team QUALIFICATIONS: - Previous experience in a front desk or customer service role is preferred - Excellent interpersonal skills and a customer-oriented approach - Ability to work effectively under pressure and handle multiple tasks efficiently - Flexibility to work varying shifts, including nights, weekends, and holidays At Stretchlab, we offer competitive compensation, opportunities for growth within the wellness industry, and a supportive work environment. If you are enthusiastic about delivering top-notch service to our guests and thrive in a dynamic setting, we invite you to apply for the Front Desk Agent position with us. Job Type: Part-time Pay: $14.21 - $19.00 per hour Expected hours: 20 ? 30 per week Schedule: ? Day shift ? Evening shift ? Morning shift ? Rotating weekends Experience: ? Retail: 1 year (Preferred) Ability to Commute: ? Murrysville, PA 15668 (Required) Ability to Relocate: ? Murrysville, PA 15668: Relocate before starting work (Required) Work Location: In person Apply Job!