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Healthcare Administrative Associate, Family Medicine - Medical Home - Remote/Hybrid

Remote, USA Full-time Posted 2026-06-17

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together. As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department. The Healthcare Administrative Associate job duties include, but may not be limited to the following: • How You’ll Help Transform Healthcare: • Greet, screen, and provide service to patients and visitors. • Process mail, fax, and other documents. • Maintain multi-line phone system/switchboard. • Schedule, register, and check patients in/out. • Maintain medical records. • Perform data management, spreadsheet functions. • Run and maintain reports. • Perform charge entry. • Process billing documents and research and resolve issues. • Collect co-payments, deductibles, and other self-pay amounts at time of service. • Maintain cash box and receipt books. What We Require: • High school diploma or GED • Minimum of two years' experience in a physician office/medical office (preferred) • Experience with data processing and/or with multi-line telephones (preferred) • Experience with registration and/or medical insurance (preferred) • Knowledge of office procedures and equipment • Effective interpersonal, communication, and teamwork skills • Automated computer system proficiency • Excellent organizational and time management skills About Carilion This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Requisition Number: 151787 Employment Status: Full time Location: Park View Shift: Day Shift Details: Monday through Friday; 8:00 a.m. to 5:00 p.m. For more information, contact the HR Service Center at 1-800-599-2537. Apply Job!

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