Virtual Executive Assistant - HR, Admin & KPI Reporting

We're hiring a proactive, detail-oriented, and organized virtual assistant who can wear multiple hats - HR compliance, general admin, dashboard management, and KPI reporting. This is a long-term opportunity with a fast-growing health & wellness business operating multiple locations. We're looking for someone who's both strategic and execution-focused. What You'll Be Doing

• Track HR compliance: employee handbook signatures, training completions, policy acknowledgments
• Maintain dashboards and update KPIs weekly/monthly
• Prepare reports on performance, trends, and cancellations
• Document processes (SOPs) and manage digital filing
• Support scheduling, team communications, and general admin tasks
• Collaborate with ownership and studio managers to ensure follow-through on key initiatives

Tools You Should Know (or be eager to learn)

• Google Workspace (Docs, Sheets, Slides, Gmail, Drive)
• Excel (strong spreadsheet skills a plus)
• ClubReady (CRM - we'll train you)
• Gusto, BambooHR (or other HRIS systems)
• Trello, ClickUp, or Asana (project management)
• DataBox or dashboard/reporting tools

What You Bring

• 3+ years in a virtual executive assistant, HR coordinator, or business admin role
• Knowledge of U.S. HR compliance (Maryland knowledge = bonus)
• Excellent English communication (written + spoken)
• High attention to detail, independent thinker, and highly organized
• Can prioritize multiple tasks without letting anything fall through the cracks

Bonus Points

• Experience in franchise, fitness, wellness, or healthcare settings
• Comfortable creating SOPs and training documentation
• Familiar with light data visualization or performance dashboards

Work Details

• Fully remote (you must have stable internet and be available on EST mornings)
• 20-40 hours/week depending on fit
• Starting rate based on experience: $X-$Y/hour or $X/month

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