Customer Service Representative - VA Bronx - Onsite Only
Switchboard Operator - Bronx NY (Onsite Work Only, NO REMOTE WORK) Interested in customer service representative roles? You?re in the right place! This is an opportunity to work in an On-site call center environment with a supportive and team-oriented work environment. ? Inbound calls only ? Work at a premier medical facility ? Help support our veterans ?
Benefits
Available Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a full-time Call Center Representative opportunity for a Federal client in Palo Alto, California. Essential Duties and Responsibilities ? Schedule ? Monday, Wednesday, Friday, Saturday, Sunday ? Shift Hours : 3:30pm - 12am ?
- Please kindly note that all potential candidates must be flexible. May be asked to work a different shift from time to time.
? Answers incoming calls and communicates with clients with respect, courtesy, empathy, tact, and professionalism. ? Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. ? Maintains an above-average attendance record. ? Follows established standard operating procedures Qualifications/Requirements ? A high school diploma is required. ? At least one year of call center experience is required. ? Can be a team player. ? Can work without direct supervision. ? Can work well with medical staff, veterans, and the elderly. ? Has a good work ethic ? Outstanding verbal communication skills (phone etiquette). ? Detail-oriented, can multi-task, and is highly organized. ? Strong Microsoft Office skills. ? Must be flexible Previous Military encouraged to apply Must be able to pass an extensive background check Apply Job!