Lead Product Manager - TECH
Job title: Lead Product Manager - TECH in O'Fallon, MO at Mastercard
Company: Mastercard
Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Product Manager - TECHAbout Mastercard & Mastercard Digital Enablement Service (MDES)
- Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Mastercard offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development
- Our team’s mission is to make payments easy, fast and as secure as possible. That’s why we’ve developed technology that enables mobile payments (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, etc.) and secure, tokenized remote commerce payments. We call the set of services delivering this "MDES”. We’ve experienced incredible success and growth, with 10s of billions of transactions being processed each year, however now we are focusing on ensuring the success continues as we scale MDES even further.
- The MDES Partner Interface & API team is looking for a passionate, collaborative, and experienced Lead Product Manager-Technical who will act as the link between development, product and commercially facing teams for the delivery of new features and enhancements to the MDES platform.
- Responsible for understanding platform/product visions, derived from business needs, market opportunities, and technology trends.
- Using the Working Backwards method, decomposes business requirements and customer experiences into features.
- Works with Program Managers, Developers, UX designers, and internal/external customers to define the details behind the business requirements.
- Collects requirements in user stories to share with engineering teams.
- Acts as the voice of the business customer and accountable requirements delivered by engineering teams.
- Understand captured data and use it to build insights.
- Decomposes business requirements into platform requirements and user stories.
- Coordinates internal forums to collect and identify feature-level development scope.
- Contributes to defining the acceptance criteria for features.
- Recommends trade-off decisions on platform product features/depth of features/backlog items
- Performs analysis and provide recommendation using runtime or product metrics as a feedback loop
- Creates documentation easily consumable by other PMT/engineering teams.
- Find efficiencies and/or works to reduce overhead
- Coordinates with interdependent teams on platform product requirements
- Understand and influence design for better user experience outcomes
- Monitors feature development at the feature level adjusting throughout build cycle
- Reviews product demo against story acceptance criteria for the feature set
- Provides inputs for monitoring operational health and launch time metrics for feature sets