Career Platform Trainer - Freelance, Remote
Job title: Career Platform Trainer - Freelance, Remote in USA at Magic
Company: Magic
Job description: Career Platform Trainer - Freelance, RemoteDepartment: Support & LeadershipEmployment Type: Full TimeLocation: Global+Reporting To: Client via MagicCompensation: $5.00 / hourDescriptionAbout the Client
We are a leading AI-powered career coaching platform that helps job seekers increase their success rate in the competitive job market. Our all-in-one coaching and application tools, combined with specialist support, assist candidates in securing high-paying job offers. We're revolutionizing the job search process by providing personalized guidance and cutting-edge technology.Why does this role exist?
We're seeking a Career Platform Trainer to conduct personalized walkthrough sessions with our clients, helping them maximize the benefits of our job search tools and platform. This role is crucial in ensuring our clients can effectively utilize our technology to enhance their job search success, providing real-time guidance and support through remote access assistance.The Impact you'll makeClient Training & Support
- Conduct 2-3 daily walkthrough sessions with clients via remote access tools
- Guide clients through platform features and job-seeking activities
- Provide clear, step-by-step instructions during live sessions
- Research client backgrounds and needs before sessions
- Prepare customized training approaches for different client scenarios
- Document common questions and create solution templates
- Master recruitment platforms, including LinkedIn and internal tools
- Stay updated on platform features and best practices
- Provide feedback for platform improvements
- Ensure clients understand and can independently use tools post-session
- Follow up on client progress and provide additional support as needed
- Maintain professional communication throughout client interaction
- Proven training or teaching experience (corporate setting preferred)
- Excellent English communication skills (written and verbal)
- Experience with recruitment platforms and job search tools
- A track record of delivering clear technical instructions
- Professional video presence and presentation skills
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
- Remote access tool proficiency
- Platform training expertise
- Technical troubleshooting ability
- Professional presentation skills
- You're passionate about helping others succeed in their career journey
- You excel at explaining technical concepts in simple terms
- You're trustworthy and comfortable handling sensitive information
- You thrive in a client-facing role requiring both technical and interpersonal skills
- You're excited about being part of an experimental role with growth potential
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
- Monday to Friday, 9 AM to 6 PM EST (Eastern Standard Time)
- Occasional weekend availability for urgent matters
- 40 hours per week
- $5 per hour
- No benefits package included