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Urgently Hiring: Onboarding SME (Remote)

Remote, USA Full-time Posted 2026-06-16

This role is a stepping stone to great career achievements. We need a Onboarding SME! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

 

 

Title: Onboarding SME Location: San Antonio, TX (Remote) Clearance: US Citizen (Secret Eligible) About this role: • Rackner is seeking a Onboarding SME who will onboard and support product teams across the DoD as they leverage the Platform One tech stack to continuously develop and deploy code to multiple security environments. . • Platform One is a DoD enterprise service capability intended to make the DoD DevSecOps initiative a reality by leveraging industry best practices, open-source software such as Kubernetes and containers, and commercial solutions to instantiate CI/CD pipelines at various classification levels. • Rackner is working with the Platform One program to support these initiatives and provide technical services and expertise for the program's success. We are seeking professionals with: • Excellent customer management experience • Solid software implementation skills • Collaborates well with both internal and customer teams • Demonstrated leadership of solutions and successful implementation for the onboarding process • Experienced in the onboarding process with teams that execute training and integrations • Bachelor's or Master's Degree in Computer Science or related IT field • Excellent presentation skills and ability to work well with multiple teams Who We Are: • Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector. • We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises. • Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation. • Our customers hail from a diverse, ever-growing list of industries. Who We Are: • Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector. • We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises. • Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation. • Our customers hail from a diverse, ever-growing list of industries. Benefits/Additional Info: Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well! • 401K with 100% matching up to 6% • Highly competitive PTO • Great health insurance with large network of providers • Medical/Dental/Vision • Life Insurance, and short & long term disability • Industry-Leading Weekly Pay Schedule • Home office & equipment plan #onboarding #customerexperience #userexperience #customermanagement #Platformone #airforce #Cloud Apply Job!

 

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