[Remote/WFM] Full-Time Customer Service Associate
workwarp is looking for a passionate Full-time Customer Service Associate! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Compensation is $15 and up depending on qualifications. RESPONSIBILITIES  Delivers outstanding customer service to walk-in customers and telephone inquiries  Continuously practices good listening skills with customers, UPS Store team members, and leadership  Takes ownership of the customer's shipping needs and offers viable solutions  Takes action to learn all product and service offerings, alternative solutions, and industry trends  Operates all equipment, software, and devices in an expert fashion and is willing to teach others  Maintains a clean, organized, and safe working environment  Performs other duties as assigned QUALIFICATIONS  High school diploma or GED required  Strong computer skills, including Microsoft Office and Adobe Suites  Outstanding phone skills  Strong verbal and written communication skills, including spelling and math  Prompt, reliable, and responsible  Able to lift 50+ pounds  Must have reliable transportation. Apply Job!Â
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