Back to Jobs

Shift Leader

Remote, USA Full-time Posted 2026-06-16

As aShift Leaderat our URI store located at 99 Fortin Rd, Kingston RI 02881, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

Flexible part-time work schedules

Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved ones

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

Support and work alongside the Cookie Crew

Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

At least 1 year of working experience in a customer service focused role

Point of Sales systems experience

Outstanding communication, time management, and people skills

Outgoing/friendly/patient

Detail focused and results-oriented

Ability to lead-by-example and motivate others

Ability to lift up to 40 lbs.

Legally eligible to work in the United States

Must be 18 years or older to be employed

Additional Information

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Apply to this Job

Similar Jobs

AI Senior Software Engineer

Remote, USA Full-time

Senior Software Engineer, Rust (US - East)

Remote, USA Full-time

Shift Leader

Remote, USA Full-time

Principal Product Manager - Graph Development and Federation Tooling

Remote, USA Full-time

Shift Leader

Remote, USA Full-time

Sr Staff Software Engineer

Remote, USA Full-time

Shift Leader

Remote, USA Full-time

Shift Leader

Remote, USA Full-time

Shift Leader

Remote, USA Full-time

Senior Customer Success Manager

Remote, USA Full-time

Entry Level blithequark Data Entry Jobs – Remote – Hiring Work From Home Jobs with Opportunities for Professional Growth and Development in a Dynamic and Supportive Environment

Remote, USA Full-time

Full Stack React/Node Developer (100% Remote)

Remote, USA Full-time

Experienced Customer Service Representative - Remote Work Opportunity with blithequark - Providing Exceptional Support in a Dynamic Environment

Remote, USA Full-time

Licensed Pharmacy Tech/Call Center Agent, Customer Relations - Work From Home (Nationwide)

Remote, USA Full-time

Experienced Customer Service Representative – Remote Customer Service Agent at arenaflex

Remote, USA Full-time

[Remote] Part-Time HR Operations & Payroll Specialist (20 Hours/Week)

Remote, USA Full-time

Experienced Online Customer Service Specialist – Automotive Sales & Customer Experience Expert

Remote, USA Full-time

Experienced Data Entry Clerk for 17 Year Olds – arenaflex

Remote, USA Full-time

Require Online Teaching Assistant CPB in Salt Lake City, UT

Remote, USA Full-time

3114-Senior Director-Product Management (Revenue Cycle Management)

Remote, USA Full-time