Technical Support Engineer

About Conduktor

Conduktor is the Data Hub for operational data and AI. We help enterprises activate the full potential of their operational data—securely, in real time, and across any system. Our platform sits where data is created, turning fragmented data sources into governed, contextual, AI-ready data streams.

We have hubs in London and New York, and we are looking for people who are excited by our mission and who want to share this journey with us. Typically we work in a hybrid model, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays - but for this role, we are open to remote applications within the UK.

About the role

As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance on our platform.

You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes.

This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving.

What will you be doing?

What experience are we looking for?

Perks and Benefits

Additional Information

Equal Opportunity Statement

Fostering an inclusive environment is vital to us, and we want to bring people on board who share our values. We admire those who love collaborating, strive to learn, and are excited by our mission. If you are interested in this role, we would love for you to apply!

Conduktor is an Equal Opportunity Employer. All applicants are considered without regard to race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, mental or physical disability, marital status, protected veteran, or parental status.

Learn more about our values through our careers page, and find our latest news on X and LinkedIn.