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Job Title:

Transform Customer Experiences: Sr. Product Marketing Manager - End-to-End Customer Journey Expert

Remote, USA Full-time Posted 2026-06-19
Job Description:

Join Our Team and Shape the Future of Customer Experience!

We're seeking a highly skilled and strategic Sr. Product Marketing Manager to lead the development of comprehensive customer journey maps that inform our go-to-market strategy for new product launches. As a key member of our team, you'll work closely with Franchise Product Marketing Managers to translate overall strategies into detailed customer journey maps, ensuring every customer interaction is optimized to meet their needs.

This is an exciting opportunity to join a dynamic and innovative team committed to excellence, where you'll have the chance to make a significant impact on shaping the customer experience for new product launches. If you're passionate about creating exceptional customer experiences and have the skills to translate strategy into actionable plans, we'd love to hear from you!

This role is pivotal in creating comprehensive customer journey maps that will inform our go-to-market strategy for new product launches. The ideal candidate will work closely with Franchise Product Marketing Managers to translate overall strategies into detailed customer journey maps, ensuring that every customer interaction is optimized to meet their needs.

The successful candidate will have a strong analytical mindset, excellent communication skills, and the ability to work collaboratively across teams. They will be familiar with Agile methodologies and have experience working with Agile Release Trains (ARTs). A Bachelor's degree in marketing, business, or a related field, with an advanced degree preferred.

This role offers a competitive salary range of $141,300.00 - $212,250.00, comprehensive benefits, and opportunities for professional development and career advancement. The position can be remote, hybrid, or in-person at our Acton, MA Headquarters, with travel estimated at 5-10% but will flex depending on business needs.

At Insulet Corporation, we're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best work. We're an equal opportunity employer and welcome applications from qualified candidates from all backgrounds.

Don't miss out on this exciting opportunity to join our team and shape the future of customer experience! Apply now to become a part of our dynamic and innovative team.

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