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Senior Data Scientist, Customer Analytics - Unlock Insights and Drive Business Growth

Remote, USA Full-time Posted 2026-06-17

Join American Airlines and Embark on a Journey of Discovery and Innovation

We're seeking a highly skilled Senior Data Scientist to join our Customer Analytics team, where you'll have the opportunity to make a significant impact on our business by uncovering hidden insights and driving data-driven decision making. As a key member of our team, you'll collaborate with cross-functional stakeholders to develop and implement cutting-edge data science solutions that drive customer-centric strategies and propel our business forward.

About the Role:

In this exciting role, you'll have the chance to work with one of the world's largest datasets, applying advanced statistical techniques and machine learning algorithms to drive business growth and improve customer experiences. Your expertise will help us navigate complex challenges, identify new opportunities, and inform strategic decisions that shape the future of our company.

Key Responsibilities:

  • Develop and implement data-driven projects from start to finish, applying advanced statistical techniques to drive business outcomes
  • Collaborate with cross-functional teams to gather and analyze complex data from diverse sources, identifying insights that inform business strategies
  • Design and implement predictive models, leveraging techniques such as machine learning, artificial intelligence, and statistical analysis to drive customer-centric decision making
  • Work closely with business stakeholders to interpret and communicate complex data insights, driving business growth and improvement
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and excellence in our data science practices

What We're Looking For:

  • Master's or Ph.D. degree in a quantitative discipline (e.g., Data Science, Applied Math, Statistics, Operations Research, Business Analytics, Computer Science, Engineering)
  • 2+ years of experience in a data science role, with a strong background in machine learning, artificial intelligence, and statistical analysis
  • Experience with programming languages such as Python, R, or Java, and expertise in data extraction, cleaning, and analysis
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and communicate complex data insights to business stakeholders

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development in a dynamic and innovative environment
  • Collaborative and inclusive workplace culture that values diversity and promotes work-life balance
  • Access to cutting-edge technologies and tools, with the freedom to explore new ideas and approaches
  • Comprehensive travel benefits, including access to our global network of destinations

How to Apply:

If you're a motivated and talented data scientist looking to make a significant impact, please submit your application, including your resume and a cover letter, to the link below.

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