Hiring Success Manager (Remote)

Company: The Contractor Consultants (TCC) Employment Type: Full-Time Location: Remote (USA-based) Compensation: $58,000 / yr. About The Role At The Contractor Consultants (TCC), we empower businesses by delivering expert hiring solutions. We streamline the hiring process for construction companies by managing job postings, candidate vetting, interviews, and background checks. We offer flexible, flat-rate pricing without long-term contracts, allowing businesses to focus on growth while they handle the recruitment workload. As a Hiring Success Manager (HSM), you will play a crucial role in delivering on the promises we make to our clients. You will guide clients through our hiring process, ensuring they receive high-quality candidates and a seamless recruitment experience. You will be the main point of contact for clients, managing their expectations, providing strategic hiring guidance, and ensuring successful placements. Your primary responsibility is to source and vet quality candidates for clients, helping them navigate market challenges while maximizing their hiring efficiency. You will work closely with recruiters, account managers, and fulfillment teams to ensure client success.

Key Responsibilities

Client Management & Hiring Strategy

• Serve as the primary liaison between clients and our recruitment team.
• Conduct hiring review calls to understand client hiring needs, company culture, and ideal candidate profiles.
• Provide strategic hiring recommendations, setting realistic expectations based on recruiting statistics.
• Regularly update clients on hiring progress, market trends, and recruitment challenges.
• Ensure client satisfaction through proactive communication and problem-solving.

Recruitment Process Management

• Oversee job posting optimization, ensuring all descriptions align with industry best practices.
• Monitor application flow and adjust sourcing strategies as needed.
• Work with recruiters to ensure qualified candidates are being sourced, screened, and presented to clients in a timely manner.
• Guide clients through interview coordination, feedback collection, and hiring decisions.
• Manage offer negotiation and ensure smooth candidate onboarding.

Recruiter Oversight & Performance Management

• Directly manage a team of recruiters, ensuring they meet hiring targets and client expectations.
• Set clear performance goals and track key metrics such as time-to-fill, candidate quality, and hiring success rates.
• Facilitate daily and weekly team meetings to address challenges, share best practices, and align recruitment strategies with client needs.
• Ensure consistent recruiter output and take proactive steps to address underperformance.

Ideal Candidate Profile

• 3+ years of experience in recruitment, talent acquisition, or client account management, specifically in the construction field.
• Experience managing or mentoring recruiters, with a strong focus on performance and development.
• Strong understanding of labor market trends, hiring challenges, and sourcing strategies.
• Excellent client management and relationship-building skills.
• Ability to analyze data and provide actionable hiring insights.
• Strong communication skills, both verbal and written.
• Experience working in staffing, agency recruiting, or outsourced hiring services is a plus.

Compensation & Benefits

• Base Salary: Competitive salary based on experience
• Remote work flexibility: Enjoy the flexibility of working from anywhere while collaborating with a dynamic, global team.
• Ongoing Career Growth: Join a fast-growing company with endless opportunities for advancement as we continue to expand.
• Make a Real Impact: Every year, we help hundreds of people find jobs in construction, bridging the labor gap and strengthening the industry.
• Be Part of Something Bigger: At TCC, we're not just filling positions-we're building careers, businesses, and stronger communities.

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