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Sales Support Representative

Remote, USA Full-time Posted 2026-06-16

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.

About the Role:

Are you a competitive self-starter who is passionate about sales? As an Inside Sales Representative, you will have the chance to connect Cyderes to the world’s most trusted brands and build relationships with thought leaders in one of the fastest growing industries. In addition to the uncapped commission and unmatched sales training you will receive, you will make a direct impact on the company’s exponential growth and global expansion, while you grow your career in a promote from within culture. You will have the opportunity to work alongside some of the most talented people in the business as well as open the doors to a long and successful sales career.

Responsibilities:

  • Job role will consist of working on a team alongside an outside sales representative within a territory in North America, cold calling, educating customers on Cyderes, uncovering potential opportunities, scheduling meetings/WebEx, and sales      support (order and quote entry, deal registration)
  • Provide quality service to internal and external partner in all assigned tasks, while always upholding Cyderes values
  • Work closely with internal/external technical and sales team members ensure high partner satisfaction alongside end-users
  • Prospect into new potential partners, targeting value-added resellers, value-added distributors, and ISV/technology vendor partners 
  • Partner effectively with the sales and channels team to drive coverage and maintain positive relationships
  • Communicate our companies value proposition through phone calls to potential partners
  • Utilize our best-in-class CRM platform to drive channel sales process and maximize communication
  • Attend and complete technology and sales trainings, and/or trade shows as required or requested
  • Actively solicit for all Managed Service opportunities, referring leads as appropriate
  • Requirements:

  • Completed Bachelor’s degree or higher education.
  • 2-4 years of Inside sales experience OR customer service experience.
  • Excellent verbal and written communications skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong sense of urgency and a competitive edge.
  • Additional Information

    Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.

    Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

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