Underwriting Quality Specialist
Overview:
If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking an Underwriting Quality Specialist. The Quality Specialist in the Underwriting Department is responsible for ensuring the accuracy, compliance, and quality of underwriting processes and decisions. This role involves auditing underwriting files, conducting reviews to ensure adherence to company policies, industry regulations, and best practices. The Quality Specialist will collaborate with the underwriting team to identify areas for improvement and provide recommendations for enhancing overall quality and efficiency.
What you’d be doing:
- Conduct detailed audits of underwriting files to ensure compliance with internal policies, state and federal regulations, and company guidelines.
- Review underwriting decisions, ensuring accuracy in risk assessment and pricing models.
- Identify areas of improvement in underwriting processes and make recommendations for operational enhancements.
- Collaborate with the Underwriting Manager to analyze trends in underwriting errors and develop corrective action plans.
- Prepare and present regular reports on audit findings, including any discrepancies or areas of concern.
- Provide training and support to underwriting staff on best practices and compliance standards.
- Monitor and track the implementation of corrective actions to ensure continuous improvement in underwriting practices.
- Assist with the development and maintenance of underwriting manuals and documentation to ensure that procedures are up-to-date.
- Stay informed about industry trends, regulatory changes, and technological advancements to support ongoing improvements in underwriting processes.
- Assist with special projects related to underwriting quality and process improvement initiatives.
We’re looking for someone who has:
- Bachelor’s degree in Business, Insurance, Risk Management, or a related field or equivalent experience.
- Five years of experience in the insurance or underwriting industry, preferably with a focus on quality control or auditing.
- Strong knowledge of underwriting processes, insurance products, and industry regulations.
- Excellent attention to detail and strong analytical skills.
- Ability to communicate effectively with all levels of staff and management.
- Proficiency in Microsoft Office Suite and experience with underwriting software and databases. For example, SmartSheet, Excel, Mueller, IPCM, and various vendor sites.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Strong PowerPoint skills, including design, animations, and data visualization.
Highly preferred candidates also have:
- Certification in Quality Management (e.g., Six Sigma, ISO 9001) is a plus.
- Agent License or CPCU Designation