Field Account Executive, Otter - New York

Field Account Executive, Otter - New York

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur, you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

As a Field Account Executive at Otter, you will focus on outbound calling and field sales to help restaurants grow their business. You’ll:

• Drive revenue growth and expand customer and market share in your territory.
• Consistently achieve or exceed quota while maintaining a healthy pipeline (3–4x expected closed-won delivery).
• Prospect, close new business opportunities, and manage customer relationships.
• Collaborate with Sales Leads and cross-functional teams to support account-based campaigns.
• Deliver presentations, proposals, and negotiations tailored to customer needs.
• Provide updates on pipeline health and relay customer feedback to improve offerings.

What we’re looking for

Our ideal candidate is a motivated, high-performing salesperson with:

• 3+ years carrying an individual quota, ideally with 1+ years in front-line field sales.
• A track record of consistently meeting or exceeding quota.
• Ability to maintain a pipeline of qualified prospects equal to 3–4x expected closed-won delivery.
• Strong communication, interpersonal, and organizational skills.
• Executive presence and the ability to motivate, inspire, and coach others.
• Curiosity, adaptability, creativity, and a growth mindset.
• Bachelor’s degree in business, marketing, finance, economics, or related discipline.
• Proficiency in Google Suite (Docs, Slides, Sheets).

Nice-to-Haves

• Experience with Salesforce, SalesLoft, or similar CRM/sales engagement tools.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.

What else you need to know

This role is based in our New York office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others?

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