[Remote] Promotional Review Manager

Note: The job is a remote job and is open to candidates in USA. Indegene is a technology-led healthcare solutions provider focused on enabling healthcare organizations for future readiness. The Promotional Review Manager will serve as the primary operational interface for marketing and agencies, overseeing content operations and ensuring efficient review and approval processes for assigned brands.

Responsibilities

• Primary operational interface for Marketing, RC Teams, and Agencies regarding Future of Content Operations and BAU service delivery support for assigned brands. Core responsibility is to accelerate and simplify how brands create, assemble, review/approve, inspect, publish and expire content
• Consults with marketing and agencies on all launch & label update content planning and timeline management (day 0 launch planning)
• Leads content demand planning and forecasting for assigned brands and escalates to Vendor Management lead
• Provides counsel to job owners on planning for the review & Approval process including timing considerations and guidance documents to review
• Only attends weekly brand status and planning meetings with marketing & agency partners (if appropriate)
• Responsible for brand team operational effectiveness and identifies process optimization opportunities
• Partners with MRL Review Team to identify and course correct any process improvements or answer any and all process related questions
• Works closely with Brand Marketing, the MLR Committee, Compliance, and the rest of Marketing Operations to proactively identify and resolve issues and ensure reviews are efficiently completed throughout various stages of the process
• Escalates, creates and/or circulates best practices, guidances and policy or process changes consistently across brand teams
• Interacts with Agency Partners and Regulatory/Regulatory Operations Managers for the submission of promotional materials to OPDP for initial use (Form FDA 2253)
• Partners with job owners and other stakeholders in the execution of job reapprovals and tactics related to label changes/updates for assigned brands
• Monitors Content Review and Approval Operational Effectiveness and MLR Norms Management and escalates findings to the Review and Approval SME for assigned brands
• Maintains all brand and agency contact lists and emails
• Communicates agreed upon agendas to reviewers, job owners, and agency partners who will be presenting during the meeting
• Creates weekly prioritization reports/agendas for MLR teams to manage both online and offline reviews
• Audits MLR meetings to ensure meetings are efficient and conducted according to guidance and escalates findings to the Review and Approval SME
• Identifies agencies or Material Owners frequently missing agreed upon submission timelines, recommends remediation plan, and escalates to the appropriate SME
• Accepts all MLR Scheduler submissions from agency partners
• Escalates any training and onboarding needs to appropriate SMEs
• Provides electronic review system assistance, as needed, to external and internal users
• Day-to-day POC for Veeva Vault Assistance & Issue Resolution
• Runs 15, 30, and 60-day re-review reports on a monthly basis to provide Material Owners advanced notice of pieces approaching expiration
• Informs quarterly metrics reports and insights, with direct remedies to optimize process or RC team performance in partnership with Quality & Reporting SME
• Supports any corporate or annual audit processes related to promotional content
• Escalates and documents any promotional content deviations as part of quality plan
• Runs reports to identify all materials/assets that require changes as a result of a label update
• Runs weekly reports to inform weekly prioritization and agenda planning for both offline and online reviews
• Completes UAT for any US or Canada requested enhancements in partnership with Review and Approval SME
• Escalates on-the-ground observations and brand feedback to SMEs
• Proactively identifies any process or system improvements and escalates to SMEs
• Collaborates with their brand teams to facilitate efficient and compliant submissions and adherence to standards

Skills

• Effective written and verbal communication skills
• A high level of attention to detail
• Ability to work effectively within a team and independently
• Competency in Microsoft applications including Word, Excel, and Outlook
• Agile Project Management. Working in Agile Teams
• Bachelor's degree in marketing, business or related field. Significant experience in Pharma Marketing Operations would be acceptable without a degree
• Competency in Microsoft applications including Word, Excel, and Outlook
• Agile Project Management. Working in Agile Teams
• Veeva Vault
• Marketing Operations Experience
• Pharmaceutical Experience

Company Overview

• Indegene enables global health care organizations address complex challenges and drive better health and business outcomes. It was founded in 1998, and is headquartered in Princeton, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://www.indegene.com/.

Company H1B Sponsorship

• Indegene has a track record of offering H1B sponsorships, with 36 in 2025, 27 in 2024, 30 in 2023, 48 in 2022, 27 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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