Sr. AI Solution Analyst, Finance PMO

About the position At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Role Description In this new role within the Finance Program Management Office (PMO), under the Process Excellence track, you will play a critical role in optimizing our organization's operational efficiency and effectiveness by accelerating the identification, prioritization, development, and deployment of intelligent automation solutions. You will be responsible for collaborating with business users to analyze existing business processes, identify areas for improvement, and implement cutting-edge solutions to enhance productivity, streamline workflows, and enhance productivity. Hands-on experience with designing and building solutions, including agentic AI, is essential for this role. Experience with developing and deploying training and upskilling curricula to drive successful adoption is a must-have for this role. This role sits within Finance and will require close collaboration with Finance stakeholders and product/engineering teams. This is a hybrid position that can be based in either Los Angeles or Los Gatos and offers the flexibility to work remotely part of the time. Occasionally, travel may be required to other office locations, including internationally.

Responsibilities

• Collaborate with business users to identify and prioritize appropriate use cases for AI tools
• Drive the identification and prioritization of automation use cases with stakeholders across the Finance organization to ensure we are applying automation solutions with the most impact
• Develop and deploy solutions to improve workflows using existing intelligent automation technologies within the Netflix application portfolio (e.g., Gemini, Zapier and others)
• Partner with engineering teams and participate in design sessions, helping to enable the design and scaling of intelligent automation solutions
• Facilitate user acceptance testing, document the test results, and help procure business approvals
• Own the change management and communication when going live with a new process and/or automation
• Develop and deploy intelligent automation training curricula to upskill our Finance workforce and drive GenAI adoption

Requirements

• 7+ years of overall hands-on experience designing and building intelligent automation solutions such as RPA, ML, and AI to improve workflows
• Proven ability to prototype solutions and work cross-functionally to enable the design and scaling of intelligent automation solutions
• Experience building AI agents that are scalable using existing technology platforms
• Demonstrated proficiency using automation tools and GenAI solutions like Google Gemini, OpenAI ChatGPT, Zapier, Automation Anywhere, UiPathCelonis, and others.
• Expertise in performing process analysis and a strong understanding of Order to Cash, Procure to Pay, and Record to Report processes.
• Effective cross-functional collaborator with creative and technical teams.
• Passion for continuous learning and thought leadership in AI

Benefits

• Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
• We also offer paid leave of absence programs.
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.

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