Experienced Customer Service Associate – Temporary Role at arenaflex

At arenaflex, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate, you will play a vital role in creating a welcoming and inclusive environment for our customers, while also providing top-notch service that sets us apart from the competition. If you are passionate about delivering outstanding customer experiences and have a knack for building strong relationships, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions and services that empower individuals to live healthier, happier lives. With a rich history of innovation and a commitment to excellence, we have established ourselves as a trusted partner in the healthcare and retail industries. Our team of dedicated professionals is passionate about making a positive impact in our communities, and we are seeking like-minded individuals to join our team.

Key Responsibilities

As a Customer Service Associate at arenaflex, you will be responsible for delivering exceptional customer experiences that meet and exceed our customers' expectations. Your key responsibilities will include:

• Engaging customers and patients by greeting them and offering assistance with products and services
• Resolving customer issues and answering questions to ensure a positive customer experience
• Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience
• Providing customers with courteous, friendly, fast, and efficient service
• Recommending items for sale to customers and recommending trade-up and/or companion items
• Registering customer purchases on assigned cash register, collecting cash and distributing change as requested
• Processing voids, returns, rain checks, refunds, and exchanges as needed
• Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
• Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
• Implementing Company asset protection procedures to identify and minimize profit loss
• Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
• Completing resets and revisions as directed
• Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
• Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Complying with all company policies and procedures; maintaining respectful relationships with coworkers
• Completing special assignments and other tasks as assigned

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

* Prefer six months of experience in a retail environment

• Prefer to have prior work experience with arenaflex

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to lift up to 25 pounds and stand for long periods of time
• Basic computer skills and knowledge of store systems and equipment

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate

• Opportunities for career growth and advancement within the company
• Access to ongoing training and development programs to enhance skills and knowledge

Work Environment & Company Culture

* arenaflex is an equal opportunity employer and welcomes diversity in the workplace

• We offer a supportive and inclusive work environment that values teamwork and collaboration
• Opportunities for professional growth and development in a dynamic and innovative company
• Competitive compensation and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off

Compensation & Benefits

* Salary range: $15.5 - $17.5 per hour

• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
• Opportunities for career growth and advancement within the company
• Access to ongoing training and development programs to enhance skills and knowledge

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity at arenaflex. Please submit your application through our website or by clicking on the link below. Apply to this job We look forward to hearing from you and learning more about your qualifications and experience! Apply for this job