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[Remote] Training Program Manager

Remote, USA Full-time Posted 2026-06-20

Note: The job is a remote job and is open to candidates in USA. Abacus Service Corporation is seeking a Business Process & Training Manager for a 6-month contract position. The role involves managing the life cycle of documents, supporting medical safety groups, and overseeing compliance training development and deployment within the Quality Management System framework.

Responsibilities

  • Define and manage project plans, tasks, schedules, scope, timelines and deliverables
  • Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS)
  • Ongoing communication with business owners on project progress and resolution of issues
  • Work with peers in PDM to ensure compliant training and content are installed for dedicated processes

Skills

  • Bachelor's degree is required
  • Previous Content Management knowledge and experience
  • Creating/revising business process documents
  • Supporting medical safety groups
  • At least 5 years of experience
  • Great communications skills
  • Ability to meet timelines / deadlines
  • Strong ability to problem solve
  • Ability to work collaboratively with a large group of internal and external colleagues and partners
  • Ability to multi-task and manage a large volume of projects with high quality
  • Strong attention to detail and highly organized, works independently
  • Strong written and verbal communications
  • Proficient in process modeling software (e.g. Visio, Lucidchart)
  • Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
  • Prior experience with SUMMIT and/or True Vault would be a huge plus
  • Previous Pharma experience highly preferred
  • Strong understanding of Learning Management Systems (LMS)

Company Overview

  • Abacus Service Corporation is provides IT solutions for global health care businesses. It was founded in 2004, and is headquartered in Southfield, Michigan, USA, with a workforce of 201-500 employees. Its website is http://www.abacusservice.com.
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