[Remote] Senior Platform Engineer (Cloud Workloads)
Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in data resilience and security. They are seeking a Senior Platform Engineer to join the Workload team, responsible for designing and maintaining observability infrastructure, driving incident response, and enhancing proactive support capabilities for cloud workloads.
Responsibilities
- Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
- Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
- Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
- Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
- Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
- Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations
Skills
- 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
- Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
- Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
- Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc
- Experience with incident response in production cloud environments, including runbook development and post-incident review
- Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
- Strong scripting skills in Bash, Python, or PowerShell
- Ability to work cross-functionally with SRE, product, and customer-facing support teams
- Familiarity with Veeam Data Platform products
Benefits
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Company Overview
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