[Remote] Key Account Manager, GI (Ottawa Region)

Note: The job is a remote job and is open to candidates in USA. Takeda is a leading company in the pharmaceutical industry, seeking a Key Account Manager for the GI sector. The KAM will act as the liaison between Takeda and treatment centers, focusing on maximizing patient outcomes and driving product utilization through strategic account management.

Responsibilities

• Deliver agreed strategy and all necessary tactics within the key accounts to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers and key stakeholders
• Maintain a comprehensive understanding of relevant therapies and competitive products (data, studies, outcomes, and current promotional messaging)
• Provide compliant evidence-based science and disease state knowledge of Takeda therapies to all key stakeholders
• Develop and execute strategic and tactical account planning, such as uncovering needs, stakeholder / influence mapping, identifying / prioritizing business goals, helping define value propositions, delivering value propositions developed in collaboration with Head Office and field cross-functional teams, developing tactical plans, etc
• Conduct account management at all IBD centers and gastroenterologists within the assigned territory, foster confidence in Takeda’s holistic approach to engagement, and assist with on-going service and support as needed
• Deliver approved messages encompassing compliant accurate clinical, financial, outcomes, and operational issues. Strategically manages assigned accounts, budget and allocated resources yielding maximum effectiveness and impact
• Achieves sales goals and objectives by delivering Business Objectives as well as other key metrics in the assigned Territory
• Develop cross functional account plans
• Develop and regularly evaluate account business plans to ensure they continue to meet strategic business objectives and align with emerging trends and changes within key customer segments or accounts. Prepare and present account business plans to management as required
• Consistently seek new opportunities to drive results that meet unique needs of territory key accounts, ensuring Takeda is trusted partner of choice
• Track and communicate KPIs and performance metrics as defined in the account plan
• Leverage CRM systems to prioritize call objectives based on customer segmentation, strategies/ tactics, realistic milestones, and previous interactions with customers
• Develop a detailed territory action plan that include budget requirements. Manage and monitor accordingly the approved annual territory budget
• Proactively engage in compliant collaboration with cross-functional team to ensure alignment in objectives and coordination of activities with accounts and external stakeholders
• Identify and raise relevant issues and propose potential solutions through appropriate internal and external channels
• Conduct market surveillance and communicate to key internal stakeholders; in-field intelligence on customer insights, external stakeholder activities and trends

Skills

• Bachelor's degree – BA/BSc/Bcom
• Minimum 5 years of sales experience to healthcare professionals in the pharmaceutical, biotech, device, specialty or healthcare industry
• Strong aptitude for science
• Strong collaboration and success working within teams
• Strong verbal, influencing, presentation and written communication skills
• Bilingual French and English proficiency required
• Valid driver's license
• Ability to travel in field, overnight as required
• Advanced business or scientific degree (MBA, MSc, PharmD) is an asset
• Demonstrated growth mindset including courage to implement innovative approaches and the agility to adapt to drive success
• Demonstrated business and strategic planning skills to identify unique partnership opportunities and adaptability to changing market conditions
• Experience with managing and communicating complex reimbursement issues
• Experience with pharmaceutical product launch experience is an asset
• Experience in other functions outside of sales, such as marketing, market access or medical is an asset
• Preference to candidates based in Ottawa Region

Benefits

• Short-term and/or long-term incentives
• Subsidies for fitness and internet
• Medical, dental, and vision insurance
• Basic life and accidental death and dismemberment (AD&D) insurance
• Participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)
• Short-term and long-term disability coverage
• Annual vacation entitlement; additional paid time off and company holidays
• A tuition reimbursement program
• A variety of well-being benefits
• Des primes ou dispositifs d’intéressement à court et/ou long terme
• Des subventions pour les abonnements sportifs et abonnements internet
• Une assurance santé incluant la prise en charge des frais médicaux, dentaires et optiques
• Une assurance vie de base ainsi qu’un assurance en cas de décès ou de mutilation accidentels (AD&D)
• Une participation au Régime enregistré d’épargne-retraite (REER) ; contribution équivalente de l’entreprise dans un régime de participation différée aux bénéfices (RPDB) (si admissible)
• Une couverture en cas d’incapacité de travail temporaire ou prolongée
• Un droit à congés payés annuels, avec jours de vacances, jours de récupération et jours fériés spécifiques à l’entreprise
• Un programme de remboursement des frais de scolarité
• Une variété d’avantages liés au bien-être

Company Overview

Company H1B Sponsorship