Customer Service Representative

Magnetics, a division of Spang & Company has an opening for a Customer Service Representative based at our Pittsburgh office. This position will be responsible for assuring professional and efficient customer contact with the Sales Department and cover all areas of customer service from first contact (phone and email) to the completion of the order. Primary responsibilities will include... • Provide customers with pricing and delivery information. • Create and process customer quotations and orders in our ERP system (IFS). • Send customer confirmations, delivery notes, and invoices. • Expedite customer orders and handle customer concerns Qualifications include a bachelor’s degree in Business, Marketing, or a similar field. Candidates must possess excellent written and oral communication skills and proficient computer experience. Knowledge of an ERP system is preferred. Experience with international customers is a plus. Magnetics is a leading world supplier of precision soft magnetic components and materials to the electronics industry. We specialize in research, design, and production of high-quality powder cores, ferrite cores, and tape wound cores for applications such as chokes, inductors, filters, transformers, and power supply components for use in alternative energy, uninterruptible power supplies (UPS), telecommunications, aerospace, military, medical and other electronics systems. For more information about Magnetics, please visit our website at Magnetics - mag-inc.com. Magnetics has a strong corporate culture that is a great fit for high performers who want to advance. We have highly capable employees who work well as a team and enjoy a high employee retention rate. Our employees enjoy their work and strive to outperform. Many positions are hybrid or remote with experience and demonstrated strong performance. Most positions are filled through internal promotion. We are experiencing strong organic growth and need to reach out to the outside to add staff and compensate for retirements. Spang provides a full benefits package with one of the best 401(k) matching plans in the business, competitive salaries, and much more. To learn more about growing your career with us, please visit our website at www.spang.com. Apply with your resume in the following application. Spang is an Equal Opportunity Employer Apply Job!