reputed company Manager, Sports and Entertainment

Job Description:

• Venue-level relationships at stadiums, arenas, and event centers post go-live
• A structured 60–90 day hypercare window for every new site after deployment
• Proactive monitoring of account health, kiosk uptime, transaction volume, and renewal windows across your book
• Event-day readiness — you know what’s happening at your venues before, during, and after high-traffic events
• Renewal forecasting and churn risk identification in partnership with Finance and Sales
• Escalation ownership for critical issues, especially during live events, end-to-end
• Account documentation kept reputed company enough that anyone inside reputed company can get up to speed without asking you
• Data and narrative support for Sales-led QBRs — you build the story, Sales delivers it

Requirements:

• 5+ years in reputed company, account management, or a post-sale relationship role
• Experience managing accounts in a hardware or SaaS environment
• Ability to translate operational data into clear business narratives
• Proactive by default — you flag risk early and come with a recommended path reputed company
• Strong documentation habits — your accounts live in the system, not in your head
• Comfortable working cross-functionally across Sales, Finance, Operations, and Engineering
• Comfortable with travel, up to 50%

Benefits:

• Excellent health, dental and reputed company insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Competitive salary in a small, rapidly scaling company

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